Thank you for choosing Hyperfit Tools Inc for your tool and equipment needs. We strive to provide a seamless shopping experience, including prompt order processing and reliable delivery. Please review our shipping policy carefully to ensure a smooth transaction.
Order Fulfillment:
- Hyperfit Tools Inc endeavors to fulfill all in-stock orders within 1-4 business days from the date of order confirmation for items currently available in our inventory.
- Please note that this fulfillment period is an estimate and not a guarantee. Factors such as sales events, promotions, and supply chain delays may impact the processing time of your order.
- In the event that an item is out of stock, it will be shipped as soon as it becomes available again.
Shipping Partners and Tracking:
- Orders over $99 CAD ship for free
- We utilize third-party logistics, including various courier services, for the delivery of orders. Shipping time is typically 5-7 business days.
- Upon confirmation of shipping, Hyperfit Tools Inc will provide tracking information from our third-party partners whenever available.
- Hyperfit Tools Inc accepts liability for lost or damaged orders up to the amount provided by the third-party service. However, we do not accept liability for shipments confirmed as delivered by the third-party service.
Accuracy of Delivery Information:
- You are responsible for providing accurate delivery information when placing your order.
- Any additional charges resulting from incorrect or missing information, such as postal codes, business/company names, unit numbers, or buzzer codes, will be applied to your order.
- Hyperfit Tools Inc is not liable for delivery issues arising from inaccuracies in the information provided. You are solely responsible for resolving such issues with the third-party partner using the shipment tracking information provided.
International Shipping:
- Customers located outside of Canada may be subject to additional fees, brokerage, and duties imposed by third parties beyond our control.
- Hyperfit Tools Inc may provide estimates on brokerage/duties at our discretion but accepts no liability for resulting charges.
- A docking fee may be applied to orders delayed due to tax arrangements or payments. A deposit may be required prior to shipment for docking fees.
- Refusal of a shipment at international borders may result in a refund of the order value less shipping duties, brokerage, and payment gateway fees. Additionally, a stocking fee of up to 15% of the order total may apply at our discretion.
- By placing an order with Hyperfit Tools Inc, you agree to adhere to the terms outlined in this shipping policy. If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer service team for assistance. Thank you for your understanding and cooperation.